Volunteer

So you want to volunteer?

CaptainCon wouldn’t be the great show it is without volunteers to help us keep everything running.   We’re extremely grateful to them and happy that you want to join the crew.  We’ll try to cover the basics here so you know what you’re signing up for and point you in the right direction.

Short version:  just click that “Volunteer” link on the left or below, fill out the form, and choose shifts.

 

 

Longer Version:  we’re looking for volunteers to help with the following tasks in 4-hour shifts.  Included in the duties with all these shifts is also the task of generally keeping an eye out for issues and informing us right away.  You’re not security, but you are our eyes and ears when we can’t be everywhere.  You’re also a first point of contact for anyone reporting a violation of convention policy.

  1. Staffing the Captain’s Log Table – You’ll be at the Captain’s Log prize table where you’ll help attendees record their Captain’s Log points into the computer system, help them spend their points on prizes from the prize pool and record that, keep the prize pool display neat and attractive, and act as a bit of an info booth to answer questions.
  2. Staffing the Board Game Library – You’ll be stationed at the Board Game Library table where you’ll keep an eye on the board game collection, help people check out games by collecting their ID in exchange for games and returning it when they bring the game back, get people entered into the play-to-win drawing for board games in that collection, checking out/in hobby supplies, and generally act as a bit of an info booth to answer questions.
  3. Staffing the Registration Desk – You’ll help us at the convention registration desk by checking in pre-registered attendees and getting them their swag, selling badges and merch, logging in entries in the painting contest, and answering attendee questions.
  4. Setup and Take-down – On Thursday afternoon/evening we need people to help us load the truck at our storage space, unload the truck at the convention, set up tables, put out terrain, put up signs, etc.  On Sunday evening, we need people to help us reverse that whole process to get everything packed up back in the truck and unloaded back at the storage site.

Of course, we’re not just here with our hand out asking for help and not showing our appreciation.  There are some benefits to volunteering beyond our gratitude and getting to hang out with a great team all weekend.  Specifically we’ll give you the following when you volunteer:

  • For 1 shift
    • we’ll comp you a 1-day badge to the show for that day
    • We’ll give you certificates to the concession stand for food/drink
    • You’ll receive 5 bonus points in the Captain’s log system
  • For 2 or more shifts
    • we’ll comp you a 3-day badge to the show 
    • We’ll give you certificates to the concession stand for food/drink
    • You’ll receive 5 bonus points in the Captain’s log system for each shift
  • For 3 or more shifts
    • we’ll comp you a 3-day badge to the show 
    • We’ll give you certificates to the concession stand for food/drink
    • You’ll receive 5 bonus points in the Captain’s log system for each shift
    • We’ll give you a CaptainCon t-shirt
    • We look for other cool ways to say “thank you” to volunteers that cover lots of shifts

Volunteer Code of Conduct

When you’re presenting as a volunteer, you’re representing CaptainCon and we all want to look good.  For that reason, we do have a few expectations of our volunteers that you need to follow:

  1. You must abide by all the general convention policies/rules on the policies page.
  2. Please be clean, neatly dressed, and sober when on shift
  3. Please show up about 10 minutes before your scheduled shift(s) and know when those shifts are
  4. Be friendly, polite, and truthful when talking with convention attendees. 
  5. If there are any problems (you see something unusual, you see violations of the convention policies, there’s a problem player, etc.) contact one of the organizers right away so we know and can help deal with it.  Same applies to people reporting policy violations to you – contact one of us right away.
  6. Hold to the same standards of confidentiality that we hold ourselves to on the policies page.  People may come to you with complaints or reports of policy violations.  Pass those to us and keep them confidential.  We all know gamer gossip can turn toxic very quickly, so please don’t contribute to it.
  7. Communicate with us openly.  We understand that sometimes life happens and you have to back out of something you’ve volunteered for or you just plain woke up late.  In those events, call us as soon as possible so that we can arrange coverage.  We promise that we might be stressed, but we’ll never be angry with someone who communicates.  We reserve anger for the no-call no-shows.

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